Terms & Conditions of Use:
Welcome to Ticket Partner. This Website is solely to assist customers in providing travel information and bookings, engaging in interactive travel forums, and searching for and booking travel reservations.
The terms “we”, “us”, “our” and “Ticket Partner” refer to Ticket Partner and our subsidiaries. The term “you” refers to the customer visiting the Website and/or contributing content on this Website.
This Website is offered to you conditioned upon your acceptance without modification of any/all the terms & conditions, and notices set forth. By accessing or using this Website in any manner, you agree to be bound by the agreement and represent that you have read and understood its terms and conditions. Please read it carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions, please do not use this Website.
We may change or modify the conditions at any time in the future, and you must understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified terms and conditions. We will note the date that revisions were last made to the term & conditions at the bottom of this page, and any revisions will take effect upon posting. We will notify our members of material changes to these terms and conditions by either sending a notice to the email address provided to us at registration or by placing a request on our Website.
This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.
This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the 'Terms of Use' or 'Agreement'). Please read the terms of Use carefully. By accessing or using this Website, booking any travel products or services on this Website, or contacting our call center agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or make bookings through this Website or our call center agents. At any time change these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.
USER'S RESPONSIBILITY OF UNDERSTANDING:
The Users availing services from Ticket Partner shall be considered to have read understand and particularly accept the terms and conditions carefully, which shall govern the desired transaction or provision of such services by Ticket Partner for all purposes, and shall be binding on the User.
Ticket Partner reserves the right, in its sole discretion, to terminate the access to any or all Ticket Partner websites or its other sales channels and the related services or any portion thereof at any time, without notice, for general maintenance or any other reason.
Certain products or services (e.g. hotel reservations) may be provided by third-party suppliers. In addition to this Agreement, there are certain terms of service (TOS) specific to the services rendered/ products provided by Ticket Partner like air tickets, bus, holiday packages, etc. Such TOS will be provided/ updated by Ticket Partner which shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail. The User shall be required to read and accept the relevant TOS for the service/ product availed by the User.
Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers, or the operating rules and policies applicable to each Service (for example bus, flights, hotel reservations, tour packages car rentals, etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers' fare rules, contract of carriage, or other rules.
Ticket Partner's Services are offered to the User conditioned on acceptance without modification of all the terms, conditions, and notices contained in this Agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgment and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices, the User must not avail Ticket Partner's Services.
In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any other Ticket Partner document, then these terms shall control.
Third-party Account Access:
By using the Account Access service on Ticket Partner's websites, the User authorizes Ticket Partner and its agents to access third-party sites, including that of Banks and other payment gateways, designated by them or on their behalf for retrieving requested information
While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account.
The User is fully responsible for all activities while using their password or account. It is the duty of the User to notify Ticket Partner immediately in writing of any unauthorized use of their password or account or any other breach of security. Ticket Partner will not be liable for any loss that may be incurred by the User as a result of unauthorized use of his password or account, either with or without his knowledge.
Payments:
Ticket Partner reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. Ticket Partner further reserves the right to alter any and all fees from time to time, without notice.
The User is completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.
In case, there is a short charging by the Ticket Partner for listing, services or transaction fee, or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.
Any increase in the price charged by the Company on account of a change in the rate of taxes or imposition of new taxes by the Government shall have to be borne by the customer.
In the rare possibility of the reservation not getting confirmed for any reason whatsoever, we will process the refund and intimate you of the same. Ticket Partner is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.
The User shall request the Ticket partner for any refunds against the unutilized bus or hotel booking for any reason within 30 days from the date of departure or check-in. No refund would be paid for any requests made after the expiry of the booking.
Flight Cancellation Policy:
Tickets booked through Ticket Partner can be canceled online only.
Cancellation charges are applicable on the original fare, not on the discounted fare.
Service Fee/GST are non-refundable for Ticket Cancellation/Service Cancellation.
Refund Policy:
More than 48 hours before flight departure.
Within 48 hours to 24 hours before flight departure.
Within 24 hours to 03 hours before flight departure.
Within 03 hours and after flight departure or no show.
USE OF THE WEBSITE
As a condition of your use of this Website, you warrant that
(i) You are at least 18 years of age and are of sound mind,
(ii) you possess the legal authority to create a binding legal obligation,
(iii) you will use this Website in accordance with the Terms of Use,
(iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act,
(v) You will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions;
(v) all information supplied by you on this Website is true, accurate, current, and complete, and
(vii) if you have an online account with this Website, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use.
PROHIBITED ACTIVITIES:
use this Website or its contents for any commercial purpose;
- make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
- access, monitor, or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
- violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
- take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
- deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission;
- 'frame', 'mirror', or otherwise incorporate any part of this Website into any other website without our prior written authorization.
- The content and information on this Website (including, but not limited to, price and availability of travel services) and the infrastructure used to provide such content and information are proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
Suppose your booking or account shows signs of fraud, abuse, or suspicious activity. In that case, we may cancel any bookings associated with your name, email address, or history, and close any associated accounts. If you have conducted any fraudulent activity, we reserve the right to take any necessary legal action and you may be liable for monetary losses to, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact us at Customer Service.